Frequently Asked Questions
Everything you need to know about your grooming experience with The Razor Company.
How long does shipping typically take?
Orders are processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
What is your return policy for personal care items?
Due to hygiene and safety standards, we can only accept returns on unused, unopened products in their original packaging within 30 days of purchase. Razors and brushes that have been used cannot be returned.
How often should I replace my safety razor blades?
For the smoothest shave and to prevent skin irritation, we recommend changing your blade every 3 to 5 shaves, depending on the thickness of your hair and the quality of the blade.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer installments through Shop Pay for qualifying orders.
Are your shaving soaps and creams suitable for sensitive skin?
Yes, we curate a wide selection of hypoallergenic and fragrance-free options specifically formulated for sensitive skin to prevent razor burn and redness.
How do I care for my shaving brush to make it last?
After every use, rinse your brush thoroughly with warm water, gently squeeze out the excess moisture, and hang it upside down on a stand to air dry completely.